FAQs
How do I know I'm getting 100% authentic Cuban cigars?
All La Casa De Puros Cuban cigars are sourced from The Pacific Cigar Company (Australia) Pty Ltd. The Pacific Cigar Company (Australia) Pty Ltd is the wholly owned subsidiary of The Pacific Cigar Company Limited (PCC), who is the exclusive distributor for the Habanos Cigar Brands for the Asia Pacific Region. The distribution rights were granted by Habanos S.A. – the only Cuban Enterprise authorized to export Havana Cigars from Cuba – in June 1992. Sourcing our cigars from The Pacific Cigar Company Limited guarantees quality, authenticity and peace of mind. Please visit The Pacific Cigar Company Limited for further information.
Do you deliver to the USA?
Yes! We ship our cigars worldwide, with bands on, and guarantee delivery! Should your shipment not arrive for any reason we will either replace the order or refund the amount for the order. Delivery is guaranteed!
Do you accept returns?
Please contact us immediately upon receipt of cigars or goods and indicate the reason for return. Cigars can be returned provided they are defective or damaged from our end.
Privacy Policy
La Casa De Puros only uses the information you have given us to help provide you with a better service. We will use your information to update on products & services. We will always give our clients the opportunity to choose not to receive emails from La Casa De Puros. La Casa De Puros will not sell, rent, lease or disclose your personally identifiable information to others unless given your former permission, or are required to do so by law.
Age
You must be over the legal smoking and drinking age of 18 if purchasing cigars or liquor from La Casa De Puros.
